John Fletcher was born in South Africa took his B Com LLB from Rhodes University and his M Phil and PhD in administrative law from Cambridge. He returned to SA and practised as a barrister at the Johannesburg Bar for ten years in a civil commercial practice with some constitutional work. John is the ADR Products Group Director of the Royal Institution of Chartered Surveyors (RICS) and is responsible for RICS’s global Dispute Resolution Services (DRS) including arbitration, adjudication, dispute boards, mediation, expert witnesses and conflict avoidance. Prior to working for RICS, John was the Projects Director for ADR Group. He developed their international joint ventures in South Africa, Europe, Brazil, the Caribbean and other developing countries; their UK workplace mediation service; and their mediation training in UK universities. At RICS John has overseen the extensive development of DRS services both in the UK and internationally. DRS is now active in seventeen countries on five continents and offers training, accreditation, panel membership, administration and appointments in all of the dispute resolution disciplines listed above. DRS now also provides bespoke dispute resolution and conflict avoidance consultancy; has moved into the areas of planning and consumer disputes, and is working in close association with major institutional and business partners in several countries. John has also spearheaded the creation of the International Coalition for Conflict Avoidance which is growing rapidly in the infrastructure and construction industries, and serves on the steering committee of the UK Civil Justice 2020 initiative. John is married with three children and lives in Rugby.
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